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Wheelchairs and facilities

We offer a range of facilities to help make your shopping experience more enjoyable.

Hempstead Valley takes great pride in ensuring that the centre is kept clean and safe and we feel that this is one of the reasons of the continued popularity of the centre.  Our dedicated in-house Housekeeping team work hard to keep the toilets and baby changing rooms clean and these rooms regularly cleaned throughout the day. We offer two separate baby changing areas and within the one situated next to Supercuts (on the ramp to the underground car park ) there is also a private area where Mums can breastfeed in a comfortable chair.

Baby changing rooms, ladies, gents and disabled toilets are located on the ramp (in between the underground car park and Supercuts hairdressers) and to the rear of the Food Court.

M&S and Sainsbury's also have toilets and baby change facilities on their first floors. M&S also offers a private area for breastfeeding.

Wheelchairs can be hired free of charge whilst you are shopping at the centre. To request a wheelchair please go to the disabled toilet located behind the automatic doors by Wallis and Costa Coffee and press the buzzer on the left hand wall. A member of staff will allocate you with a wheelchair, once you have completed your contact details. Wheelchairs cannot be booked in advanced and are available on a first come, first served basis.  

Motorised Scooters: Customers must be registered to use our free to hire motorised scooters. Customers must provide 2 types of ID, photo and proof of address and complete a health questionnaire. You will need to telephone 01634 387 076 to pre-book a motorised scooter in advance or to obtain further details. 

RADAR keys can also be purchased here for access to toilet facilities.

We welcome shoppers guided by Assistance Dogs and all of Hempstead Valley's stores are easily accessible. Lifts to the multi-storey car parks are fitted with braile and there are numerous disabled car parking bays (marked in blue for blue badge holders only) located close to all the centre's main entrances.

If you, or anyone you know, requires assistance at any time our trained staff will be happy to assist.

 

Come back to a gleaming vehicle after a day’s shopping at Hempstead Valley thanks to The Car Wash Company – the largest operator of 100% waterless hand car washing and valeting centres in the UK.

Bronze Valet

Exterior Wash, Exterior Glass Polish, Tyres Dressed

£5.95 (4x4/MPV £7.95)

Silver Valet

As Bronze Valet, PLUS Tar Sport Removal, Hand Polish

£14.95 (4x4/MPV £16.95)

Gold Valet

Exterior Wash, Door and Boot Shuts Cleaned, Ashtray Cleaned, Litter Removal, Carpets + Seats + Boot Vacuumed, Dashboard and Centre Console Cleaned, Mirrors and Windows Polished, Deodorised, Tyres Dressed

£17.95 (4x4/MPV £19.95)

Platinum Valet

As Gold Valet PLUS Tar Sport Removal, Hand Polish

£27.95 (4x4/MPV £29.95)

Opening Times

Monday to Saturday 9am to 5pm

Sunday 10am to 4pm

 

For further details, please contact us direct on 0844-3352001 or visit our website: www.carwashcompany.org